Return & Refund

At DAM Glam, every order is carefully inspected and packed with intention. Because of the nature of our products and hygiene standards, all sales are final. 

Refunds & Returns 

No Refunds or Returns — All sales are final. No exceptions. 

• Orders cannot be cancelled, refunded, or changed once placed, in transit, or delivered. • DAM Glam is not responsible for lost, stolen, or mishandled packages once they leave our facility. 

Defective or Damaged Items 

If you believe you’ve received a defective product, please contact us within 48 hours of delivery so we can review and investigate your concern. 

To initiate a defective item inquiry, email: 

shopdamglam@gmail.com 

Please include the following details: 

1. Full Name and best contact method (email or text) 

2. Order Number 

3. Description of the issue or defect 

4. Clear photos and/or videos showing the defect 

Response Time: Please allow up to 5 business days for a response and resolution. 

Shipping Damage 

We take pride in our careful packaging. DAM Glam is not responsible for boxes or products damaged during transit. 

All items are inspected and securely packed before shipping to ensure they arrive in pristine condition.

Our Promise 

Every DAM Glam product is created and packaged with luxury, integrity, and care. We stand behind our quality and are here to assist if you experience a genuine issue with your order. 

DAM Glam Elevating Beauty With Intention